THE ROUTE2CLOUD PREDICTIVE OUTBOUND DIALER
Increase Outbound Call Volume and Reach More Live Contacts, Faster
The Route2Cloud predictive dialer automatically dials multiple contacts instantaneously from a pre-configured, pre-assigned list of leads. It can screen for busy signals, voicemail, no-answers and disconnected numbers in record time, and can drastically reduce abandonment rates. Administrators can use our robust set of scripting and dispositioning tools to configure the agent UI to their exact specifications, and agents can handle calls quickly and effortlessly via our 100% browser-based unified agent desktop. Watch call volumes increase in your contact center up to 4x while costs drop due to increased agent productivity.